You can call on +91-7468888807 or E-mail us at info@thetanclan.in if you have any
queries on our returns and exchange policy.
THE TAN CLAN is committed to ensuring full satisfaction with the merchandise you have ordered from us.
Customer should reach out within 48hrs of delivery along with the image (Post 48 hours we will not be able to entertain any complaints). If the damage is reported within 48 hours; THE TAN CLAN will take action accordingly.
Once the Customer has cancelled the order, a refund will be initiated within 2-4 working days.
At THE TAN CLAN, we offer an Exchange for a product if somehow the delivered
product is damaged. Videos and Pictures of the product are mandatory. However,
chances of a damaged delivery are very rare because all our products are packed with
utmost care and premium packaging material.
We do not provide reverse pick-up services. The package needs to be sent back to us by the customer.
www.thetanclan.in may at any time modify the User Agreement without any prior notification.
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